We are committed to conducting our business in accordance with these principles in order to ensure the confidentiality of your personal information.
1. Information collection, Use and Sharing
1.1 We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
1.2 We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
2. Your Access to and Control Over Information
2.1 You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
3.1 We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
3.2 Wherever we collect sensitive information (such as credit card data), the information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
3.3 While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees that need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
5.1 In order to use this website, a user may complete the registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.
6.1 We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address)
and financial information (like credit card number, expiration date). This information is used for billing purposes and to fulfill your orders. If we have issues processing an order, we'll use this information to contact you.
8.1 We partner with another party to provide certain services. When the user signs up for these services, we will share names or other contact information necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
9.1 This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
10. Surveys & Contests
10.1 From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore, disclose your information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Toll Free: (888) 223-8768 (8AM - 4PM EST)
Industrial/Distributor Inquires: (800) 545-1893
Local: (616) 794-4001
Fax: (616) 794-4003